Updated Oct 2, 2014 Please use our handy call back tool, 24 hours per day from Canada, United States or United Kingdom. A … The airline’s European destinations include: WestJet responded to our inquiry with the following statement: Due to coronavirus (COVID-19), we’re experiencing very high volumes for our phone, email and social media support channels. The browser you are using is not supported. related to WestJet airlines. The people are what makes this company an amazing place to work! WestJet Vacation packages booked prior to August 4, 2020 can be cancelled with the value credited as WestJet dollars, valid for 24 months; some restrictions apply. WestJet | WestJet Rewards - Call Centre Hours - Progress. 75 WestJet reviews. We are fully staffed and our WestJetters are working hard to take care of our guests as quickly as possible. With potentially disastrous and unfortunate timing, WestJet’s new Dreamliner service to Rome is set to begin in May. "WestJet is pleased to facilitate pre-departure travel testing in British Columbia for the start of our Hawaii flying," said Billy Nolen, WestJet Vice-President Safety, Security and Quality. Coronavirus is prompting companies to adopt AI call center solutions. Guests with disabilities experiencing difficulties accessing WestJet.com: Damaged baggage, missing baggage or missing contents, WestJet Campus 22 Aerial Place N.E. Monday – Friday: 6 a.m. to 10 p.m. MT Saturday – Sunday: 6 a.m. to 6 p.m. MT 1-877-737-7001 Please call only if your travel is within 72 hours. Monday – Friday, 6 a.m. – 10 p.m. MT Saturday – Sunday, 6 a.m. – 6 p.m. MT, After hour calls will be directed to WestJet Contact Centre, Travel Agency Accounting Email: taaccounting@westjetvacations.com, Ottawa, Ontario K1A 0N9 Toll free: 1-888-222-2592 Website: https://www.otc-cta.gc.ca/eng/fly-smart, 1200 New Jersey Avenue, SE Washington, DC 20590 Inside the continental U.S.: 1-855-368-4200 Outside the continental U.S.: 1-202-366-2220 Website: https://www.transportation.gov/airconsumer. WestJet Vacations. Please see our, To use WestJet.com, you agree to the website, https://www.transportation.gov/airconsumer, Legal, restrictions and terms and conditions, Flight interruptions and passenger rights. We cannot provide help for gift cards at the WestJet store. Calling from a country not listed, or if a specific number is not working due to calling restrictions: 1-403-444-2446.Long distance charges will apply. Request a call back With Montreal as Canada’s second-largest city, and much of Westjet’s operations focused on its home province of Alberta, it’s no wonder that wait times are so lengthy. Browse our FAQ's, online chat, email or phone us. Please call us if your phone number is from outside any of these countries. To request cancellation of a WestJet Vacations package, please contact us directly. Learn about WestJet Airlines culture, salaries, benefits, work-life balance, management, job security, and more. Calgary, Alberta, Canada T2E 3J1. By telephone to the Aviation Consumer Protection Division at 202-366-2220 (voice) or 202-366-0511 (TTY), By mail to the Air Consumer Protection Division, C-75, U.S. Department of Transportation, 1200 New Jersey Ave., SE., West Building, Room W96-432, Washington, DC 20590, and, On the Aviation Consumer Protection Division’s Web site (. In fact, two separate parts of Canada are facing winter storm systems, affecting a total of six WestJet airports. Contact us at easyJet, we're here to help. COVID updates. While the bulk of WestJet’s services are domestic and transborder (with the United States), it also flies to Mexico and several European destinations. Call times are high: please call only if your travel is within 72 hours View all travel advisories. Calgary, Alberta, Canada T2E 3J1WestJet Hangar 21 Aerial Place N.E. A free inside look at company reviews and salaries posted anonymously by employees. WestJet salary trends based on salaries posted anonymously by WestJet employees. If you choose to do this, then an agent will call you back within an estimated window of time. For calls made from within the United States, by telephone via the Toll-Free Hotline for Air Travelers with Disabilities at 1-800-778-4838 (voice) or 1-800-455-9880 (TTY). Travel benefits Work from home Employee stock purchase plan The United States’ recent decision to impose a travel ban between Europe and the United States may also be a burden on WestJet’s customer service line. WestJet Employee Reviews about "call centre" Updated Feb 15, 2020. COVID updates. WestJet, Canada's second largest airline, has agreed to be purchased by Canadian private equity firm Onex in a $5 billion deal. WestJet Call Centre Full Time Sales Agent Reviews. Closed Saturday, Sunday, Holidays, Korea (Democratic People's Republic of): 800-5381-5696, United Kingdom of Great Britain and Northern Ireland: 0-800-279-7072. Degree educated with a wealth of traveling history, Chris’ insight into routes, networks, and alliances brings a depth of quality to his work that is hard to beat. To use WestJet.com, you agree to the website terms of use, the privacy policy, and the use of cookies. Share on Facebook; Share on Twitter; In the effort to assist guests with imminent travel plans, we are asking all other guests to refrain from contacting us until 72 hours in advance of their flight to ensure we are able to prioritize our queue. WestJet: Update on call Center wait times - See 15,476 traveler reviews, 1,202 candid photos, and great deals for WestJet, at Tripadvisor. The customer service number is available 24/7 for the callers and you can get direct access to the support team just by calling from anywhere in the world. ... "Call Centre Agent" 4.0 ... Long hours and could be stressful and overwhelming at times. In the midst of the coronavirus pandemic and good old-fashioned Canadian winter weather, the airline is facing a barrage of calls from customers trying to change or cancel their flights. Consumers can obtain a copy of this Part 382, the regulations regarding nondiscrimination on the basis of disability in air travel, in an accessible format from the Department of Transportation by any of the following means: We'll redirect you to the home page of the country/region site you choose. Be in the know. Travel Service Do you want to book a WestJet flight or do you have a general inquiry about an upcoming trip? 526 WestJet reviews. ... travelers looking to modify their itineraries with Canadian airline WestJet experienced waits in excess of 10 hours. The Additional WestJet Dollars do not apply to product changes from another RBC credit card to the WestJet … Customers who have tickets booked with Canadian airline WestJet will have to exercise extreme patience this week. The browser you are using is not supported. WestJet Vacation packages booked prior to August 4, 2020 can be cancelled with the value credited as WestJet dollars, valid for 24 months; some restrictions apply. Benefits are good and the hours of work are somewhat flexible. Average salary for WestJet Call Centre Full Time Sales Agent in Canada: CA$17. To report an item left on board, or to update an existing report, please choose from the links below. Restrictions may be due to local carrier, mobile carrier, or calling limitations at hotel/accommodations. Reviews from WestJet Airlines employees about working as a Call Center Representative at WestJet Airlines. A free inside look at company reviews and salaries posted anonymously by employees. Flights and general inquiries (open 24/7)1-888-937-8538 (1-888-WESTJET)Change/cancel onlinePlease call only if your travel is within 72 hours. Call times are high: please call only if your travel is within 72 hours View all travel advisories. Travel benefits Work from home Employee stock purchase plan Please see our supported browsers. Calgary, Alberta, Canada T2E 8X7, Groups/meetings/conventions: 1-844-213-5230. With an approximate wait time now of eight to ten hours, it would be absurd to actually be on hold for such a long time – especially when a callback service is available. Average salaries for WestJet Call Centre Sales Agent: [salary]. Platinum and Gold tier members: please sign into your account from the WestJet app to access your respective dedicated number. Westjet Upgrade frequency now that Bid Upgrade Offers in place His strong relationships with Middle Eastern and Canadian airlines make him an asset to the team. WestJet has laid off 3,333 workers and is planning to consolidate and contract out much of its operations as the pandemic continues to sink the majority of demand for air travel. CALGARY, AB, Dec. 7, 2020 /CNW/ - WestJet today announced it has collaborated with LifeLabs in Ontario to offer State of Hawaii-approved pre-departure testing. Global’s Shelley Steeves reports – Apr 4, 2016. If you booked through a travel agent, another airline or a third party, please contact them for assistance in the lead up to your trip. ... that situation shouldn’t have been directed at you. WATCH ABOVE: WestJet is opening a new call centre in Moncton which is expected to create more than 400 jobs over four years. Hopefully, these extreme measures will pay-off in the weeks to come. It’s possible some Americans opted to fly with WestJet, transferring through a Canadian city on their way to Europe. Travel benefits Work from home Employee stock purchase plan Monday – Friday: 6 a.m. to 10 p.m. MTSaturday – Sunday: 6 a.m. to 6 p.m. MT1-877-737-7001Please call only if your travel is within 72 hours. You can also message our digital travel assistant, Juliet, at +1 403-444-2552 on WhatsApp. The full value of your cancelled flight will be credited to a Travel Bank, valid for 24 months from the date of issue. Please Support us by turning off your adblocker. Follow these easy steps to disable AdBlock, Follow these easy steps to disable AdBlock Plus, Follow these easy steps to disable uBlock Origin, Follow these easy steps to disable uBlock, White House COVID Taskforce To Meet About Potential UK Flight Ban, Perfect Plane Photography – The Art Of The Image Edit, United Passengers Could’ve Been Exposed To COVID-19, El Al Will Launch Morocco Flights Tomorrow, In Photos: Lufthansa Parks Grounded 747s On Frankfurt Runway. Call times are high: please call only if your travel is within 72 hoursView all travel advisories. 2 likes. For bookings after August 4, protect your vacation with the Travel Protection Plan. Thankfully, WestJet does have a callback service for its customer service line. Average salaries for WestJet Call Centre Full Time Sales Agent: CA$17. If you are interested in learning about airline business there is lots of opportunity to learn. WestJet Call Centre, Company in Moncton, New Brunswick, 77 Foundry Street, Moncton, NB E1C 5H7 – Hours of Operation & Customer Reviews. You’ll find help with gift cards here. The best phone number and way to avoid the wait on hold, available live chat options, and the best ways overall to contact WestJet in an easy-to-use summary, as well as a full comparison of the 2 ways to reach WestJet, compared by speed and customer recommendations. You didn’t have anything more important to do today, right? WestJet Vacations guests who booked directly through us should call 1-877-737-7001. That launch date may be in jeopardy if the situation fails to improve over the course of the next month. WestJet salary trends based on salaries posted anonymously by WestJet employees. Deputy Editor - An experienced photographer and video producer, Chris is a journalistic natural. The airline is so overwhelmed that its dedicated 24/7 customer service line has a current wait of 600 minutes – or ten hours. When dialing international toll-free numbers, please be advised that additional charges may apply from hotels or payphones and certain restrictions may also apply from mobile phones and telecom providers. For bookings after August 4, protect your vacation with the Travel Protection Plan. Based on 1 salaries posted anonymously by WestJet Call Centre Full Time Sales Agent employees in Canada. In the midst of the coronavirus pandemic and good old-fashioned Canadian winter weather, the airline is facing a barrage of calls from customers trying to change or cancel their flights. Dial the WestJet airlines customer service number for booking, reservation, baggage issues, travel insurance, flight schedule status etc. I looked forward to going to work every day. 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